Terms and Conditions — Fix The Mix

Last updated: August 2026
Provider: Artek Futura (FUTURAWAVE SRL) · hello@artekfutura.com

1. Who we are and what you accept

Fix The Mix is an ear-training service for music production and mixing, available at fixthemix.io and as an iOS and Android app. It is operated by Artek Futura (FUTURAWAVE SRL) ("we", "us").

By creating an account, using the service or subscribing to a paid plan you accept these Terms. If you do not agree, please do not use the service. Processing of your personal data is governed by our Privacy Policy, which forms part of these Terms.

2. Who can use it

You may use Fix The Mix if you are 16 or older. If you are younger, you need consent from a parent or legal guardian. By subscribing to a paid plan you confirm you have legal capacity to enter into the contract.

3. Your account

You can play as a guest, but an account is required to keep your progress across devices. You are responsible for keeping your credentials confidential and for activity carried out through your account. Tell us if you detect unauthorised use.

You can request account deletion at any time from this page. Deletion is irreversible: your progress cannot be recovered.

4. The service: free and Pro

Fix The Mix offers a free, ad-supported tier and a Pro subscription that removes ads and unlocks additional content. Some content can be temporarily unlocked by watching a rewarded ad; that unlock is temporary and is not a purchase.

The service is provided "as is" and evolves continuously: we may add, change or remove minigames, levels and features. We do not guarantee uninterrupted or error-free availability.

5. Prices, payment and renewal

Current plans and prices are shown within the service. Payments made on the web are processed by Stripe; we do not store card details. Prices are shown including applicable taxes.

Subscriptions renew automatically at the end of each period (monthly or yearly) at the then-current price unless cancelled beforehand. You may cancel at any time; cancellation takes effect at the end of the period already paid for, and you keep access until then. No refunds are given for partially used periods, except as set out in clause 6 or where required by law.

If you subscribe through the Apple App Store or Google Play, management, renewal and refunds are additionally governed by those platforms' terms and must be handled through your account with them.

6. Right of withdrawal

As a consumer in the European Union you have 14 calendar days to withdraw from the contract without giving a reason.

However, because this is digital content supplied immediately, if you expressly request to start using Pro content before that period ends and acknowledge that you thereby lose your right of withdrawal once performance is complete, you will not be able to withdraw afterwards. We will ask for that confirmation at checkout.

To withdraw, email hello@artekfutura.com stating your decision before the deadline.

7. Content you upload

Some features let you upload your own audio files to work with inside the service. By uploading, you confirm that you hold the necessary rights or have sufficient authorisation, and that the use does not infringe third-party rights.

You keep ownership of your content. You grant us only the limited, non-exclusive licence needed to host, process and display it to you within the service (for example, to separate it into stems). We will not use it for advertising or transfer it to third parties beyond the technical providers described in the Privacy Policy.

We may remove content that infringes third-party rights or these Terms. If you believe content infringes your rights, email hello@artekfutura.com.

8. Artist music and the Artist Pool

Part of the catalogue consists of works by independent artists included with their permission. These works are provided solely for play within the service: you may not download, extract, redistribute or use them in your own productions without express permission from the rights holders.

Plays inside the game generate royalties for artists under our agreements with them. Figures shown in the interface are informational estimates and do not constitute a contractual statement of account.

9. Intellectual property

The software, the "Fix The Mix" brand, characters, designs, texts and learning materials are owned by us or our licensors. You are granted a personal, limited, revocable and non-transferable right of use. You may not copy, decompile, resell or create derivative works except as permitted by law.

10. Acceptable use

You must not:

• Manipulate scores, streaks, leaderboards or the rewards system.
• Automate ad playback or fake impressions to obtain unlocks or generate revenue.
• Bulk-extract audio, images or data from the service.
• Attempt to access other users' accounts or non-public parts of the system.
• Upload unlawful content or content you have no rights to.

We may suspend or close accounts that break these rules, with prior notice where reasonably possible.

11. Advertising

The free tier shows advertising. In the mobile app, ads are served by Google AdMob. If you are in the European Economic Area, the United Kingdom or Switzerland, we ask for your consent through Google's form (User Messaging Platform) before loading any ad: your device advertising identifier is only used to personalise ads if you accept, and you can change your mind at any time from the privacy policy. If you decline, ads will be non-personalised. On the web, advertising and measurement depend on your choice in the cookie notice.

12. Liability

Fix The Mix is a training and entertainment tool. We do not guarantee any specific professional or academic outcome from using it.

To the fullest extent permitted by law, we are not liable for indirect damages, loss of profits or loss of data. Nothing in these Terms excludes our liability for wilful misconduct, gross negligence, personal injury, or for rights granted to you by mandatory consumer law.

Listening warning: the service plays audio and recommends headphones. Set the volume to a safe level; we are not liable for hearing damage caused by excessive volume exposure.

13. Changes to the service and these Terms

We may amend these Terms. If a change is material and affects you as a registered user, we will give reasonable prior notice by email or within the service. If you do not accept the new Terms, you may cancel your subscription and stop using the service.

14. Duration and termination

You may stop using the service at any time. We may suspend or discontinue it, in whole or in part, with reasonable notice; if you then have a paid and unused subscription period, we will refund the proportional part.

15. Governing law and complaints

These Terms are governed by the law applicable at the provider's registered office, without prejudice to the mandatory consumer-protection rules of the user's country of habitual residence within the European Union.

If you are an EU consumer, you may use the European online dispute resolution platform: ec.europa.eu/consumers/odr.

16. Contact

For any questions about these Terms: hello@artekfutura.com.